Frequently Asked Questions

Practical Answers about KangoHR’s recognition, rewards, and live training products.

KangoHR helps companies strengthen culture with an employee recognition platform, a global rewards catalog, and live soft-skills training. Browse the FAQs below or visit our product pages for details.

Recognition and Rewards

  • A simple, configurable system for peer-to-peer and manager recognition, milestones, and reporting. It integrates with your existing tools so gratitude becomes part of daily work.

  • Employees send notes tied to values, managers approve where needed, and points (optional) can be redeemed for rewards. Real-time feeds, reminders, and analytics keep momentum strong.

  • 2,500+ options across 30+ countries—gift cards, merchandise, and company-specific rewards—so teams can choose something meaningful wherever they work.

  • Yes. You can set budgets by team or manager, apply policies, and export auditable reports. Built-in controls help you stay compliant across regions.em description

  • Common HRIS connections and SSO are supported, and you can recognize directly from Microsoft Teams to meet people where they work.

Live Soft Skills Training

  • A 2-hour, interactive workshop that helps managers and employees communicate clearly, reduce friction, and make better decisions. Based on organizational behavior research.

  • No. We prioritize honest discussion and live practice. Attendees receive concise takeaways and reinforcement materials.

  • A stable internet connection and standard meeting access (e.g., Microsoft Teams). We’ll provide join details after booking.

  • Full refund up to 24 hours before the session. One complimentary reschedule is included.

Implementation and Support

  • Many companies launch in a few weeks. We configure to your culture, connect HRIS/SSO, and provide comms for a smooth rollout.

  • Same day. The process is easy and you need to create an account, share payment details, and you or a member of our team can send awards.

  • We have been around since 2009. We are proud of our focus on client success. Clients receive a dedicated account manager. No need to submit tickets. And our help desk is available via email and phone.

Company and Contact

  • HR leaders, people managers, and employee experience teams at growing and global organizations that want measurable culture impact.

  • Arlington, Massachusetts (serving clients worldwide).

  • Email info@kangohr.com or request a demo from our site.

Looking for something specific? Please visit our specific pages for training, recognition, rewards, and booking a demo with us.